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Location
1719a Flint Rd, North York, ON
Phone
Office Hours
Mon-Fri 9:00 am - 5:00 pm
Frequently Asked Questions
The sooner the better especially in busy months such as June, September, and the holiday season. For large-scale events you should be thinking of 2 to 3 months in advance or even earlier, if possible. For smaller orders, usually a week or 2 is sufficient.
Usually, a glass and a half per guest for cocktail receptions is advised. For a sit-down dinner, there should be one glass for each beverage (ie. water, wine, etc.).
Glassware is ordered by the dozen, china and cutlery in multiples of 10.
We recommend 2’ per guest all the way around.
No. We just ask that you clear and empty them and return them to the containers in which the equipment arrived. Please place dirty glassware face up.
Please ensure all tablecloths are free of food and place with your other rentals. DO NOT place linens in green or black garbage bags that may be mistaken for trash! We provide clear bags for linen returns.
Yes, we is responsible for delivering the equipment to one location and picking up from the same place, unless alternative arrangements have been scheduled. It is the responsibility of the client to ensure the equipment is ready for pick up and in one location. We will set up and tear down for an additional fee.
Orders may be picked up at 1719a Flint Road, which is located at Dufferin and Steeles in North York –there are no minimum rental requirements for pick up orders. Enter where you see “truck entrance” we are the first loading dock on the right. We are open for pick up and return Mon-Fri. We will help you load the equipment into/out of your vehicle.
You do not have to be home for a delivery. However, you must have a protected area for the rentals so that weather damage does not occur. Also, it should be in a secure area as you are responsible for loss etc.
We deliver based on minimum order requirements - please call for a quote. An additional delivery fee is applied when there are stairs or an elevator.
Unfortunately, once the equipment is accepted for delivery we cannot refund any items unused.
Yes. It is your responsibility to ensure the equipment is kept from being damaged by the weather. You will be charged for any equipment damaged.
All deliveries as well as pick up & returns are C.O.D. unless invoicing arrangements have been made in advance. C.O.D. orders may be paid by e transfer, EFT, cheque or credit card (VISA, MasterCard or AMEX). 3% surcharge applies to all credit card transactions.
Any orders cancelled prior to 72 hours before delivery will not be charged (unless a non-refundable deposit has been taken). Orders cancelled within the 72 hours are subject to a fee of 50% of the total value of the rental order.
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